We want to make sure that your package isn't hiding nearby. Please check to see if your order was left accidentally with a neighbor, roommate, or other household member that may have accepted the package for you. Postal carriers occasionally leave items in unusual locations to prevent them from being stolen, therefore we suggest taking a peek around your entryway or porch.
If you still can't find your missing package, please double-check the shipping address that you used at checkout or your order confirmation email to ensure that the order was shipped to the correct address.
Sometimes shipping carriers will mark items as delivered a few days in advance.
We request that customers wait for up to 7 additional business days from the alleged delivery date to see if the package shows up.
If it doesn't, please email us.